Das Haibike FLYON zeigt auf dem Display sowohl den entsprechenden Fehler, als auch gleich die passende Lösung an. Der am häufigsten auftretende Fehlercode 74 beispielsweise betrifft den Drehmomentsensor und kommt beim Starten des Systems vor, wenn der Fahrer die Pedale belastet und der Sensor sich so nicht kalibrieren kann. Indem man beim Neustart die Füße vom Pedal nimmt, ist der Fehler auch schon behoben. Vereinzelt können auch Probleme mit dem Speedsensor auftreten, die aber ebenfalls bei einem Neustart durch die Neukalibrierung sofort wieder behoben sind. Generell rät Ingo bei Auftreten eines Problems erst einmal zu einem Neustart des Systems. Tiefergehende Fehler, die meist nur durch den Händler zu beheben sind, werden über einen Code angezeigt und in den Fehlerspeicher des FLYON geschrieben. Schließt der Händler die Service-Software an, hat er einen detaillierten Überblick über die aufgetretenen Fehler und bekommt gleichzeitig – den möglichen Ursachen entsprechend – eine Anleitung zur Behebung der Probleme.
Error ID | Error Group | Possible Cause | Action 1 | Action 2 | Action 3 | Action 4 |
4 | THROTTLE | C1: Wiring problem | A1: Check connection to throttle | A2: Replace throttle | A3: Replace Motor (crosscheck) | Replace cable harness |
| | C2: Throttle issue | | | If issue is resolved -> replace motor and send motor to service with error log | |
| | C3: Voltage measurement on motor electronic | | | | |
7 | POST | C1: Motor electronic issue | A1: Replace motor | | | |
| | | Send motor to service with error log | | | |
8 | TRIPZONE | C1: Cable issue on rear peripheries | A1: Check wiring to rear light or Econnect for shorts; | A2: Disconnect rear light and eConnect and check if error is persistent | A3: Replace cable harness | A4: Replace motor |
| | C2: Motor current issue | Check open connectors | | | |
9 | BATTERY | C1: Connector problem at battery-connector | A1: Reinsert battery after checking battery contacts (battery and cable harness) | A2: Replace battery | A3: Replace cable harness | |
| | C2: Battery issue | | | | |
| | C3: Cable issue | | | | |
21 | HPF | C1: Invalid Parameter-File | A1: Reinstall software via Servicetool | | | |
24 | GENERAL | C1: CAN connection to display (appears after SW update) | A1: If error appears after SW update - ignore issue (possibly delete error log) | A2: Check display connection | A3: Replace display cable | A4: Replace display |
| | C2: Broken display | | | | |
29 | FRAM | C1: Motor electronic | A1: Replace motor | | | |
| | | Send motor to service with error log | | | |
29 | ELECTRONIC | C1: Motor electronic | A1: Replace motor | | | |
| | | Send motor to service with error log | | | |
32 | BATTERY | C1: Battery issue | A1: Replace battery | A2: Disconnect peripherie componentes (front and rear light, eConnect); If issue still exists replace cable harness | A3: Replace display cable | A4: Replace motor |
| | C2: Wiring problem or Short circuit in peripherie components | | | | |
| | C3: Display cable short circuit | | | | |
| | C4: Motor electronic | | | | |
37 | BATTERY | C1: Battery issue | A1: Reinsert battery after checking battery contact at cable harness | A2: Replace battery | A3: Replace cable harness | A4: Replace motor |
| | C2: Problem with voltage measurement on motor electronic | | | | |
61 | SENSOR | C1: Broken DMS | A1; Replace motor | | | |
| | C2: Voltage measurement on motor electronic | Send motor to service with error log | | | |
64 | ELECTRONIC | C1: Voltage measurement on motor electronic | A1: Replace motor | | | |
| | | Send motor to service with error log | | | |
65 | SENSOR | C1: Short strong impacts on the pedals (issue is just temporarily) | A1: Ask customer if issue occurrd once - if so ignore error and possibly delete error log | A2: Replace motor | | |
| | C2: Broken DMS | | Send motor to service with error log | | |
| | | | A3: Ask if error occurred when hitting a rock or similar | | |
69 | ELECTRONIC | C1: Extreme board current measurement on motor electronic | A1: Replace motor | | | |
| | | Send motor to service with error log | | | |
71 | ELECTRONIC | C1: Shifted ADC low reference | A1: Replace motor | | | |
| | | Send motor to service with error log | | | |
72 | SENSOR | C1: Broken electronic sensor DMS | A1: Replace motor | | | |
| | | Send motor to service with error log | | | |
73 | SENSOR | C1: Forces on pedal during start-up | A1: Ask customer if error occurred with forces on the pedals during start-up; Required is a system start without power (as feed) on pedals | A2: Replace motor if error occurs without forces on pedals during start-up. | | |
| | C2: Broken DMS | | Send with error log to service. | | |
| | C3: Problem with voltage measurement on motor electronic | | | | |
74 | SENSOR | C1: Forces on pedal during start-up | A1: Ask customer if error occurred with forces on the pedals during start-up; Required is a system start without power (as feed) on pedals | A2: Replace motor if error occurs without forces on pedals during start-up. | | |
| | C2: Broken DMS | | Send with error log to service. | | |
| | C3: Problem with voltage measurement on motor electronic | | | | |
75 | RETURN | C1: Battery timeout | A1: Reinsert battery after checking battery contacts | A2: Check that battery lock is tight enough | A3: Replace battery | A4: Replace cable harness |
81 | ELECTRONIC | C1: Motor was very hot | A1: Replace motor | | | |
| | C2: Temperature sensor broken | Send motor to service with error log | | | |
82 | ELECTRONIC | C1: Motor was very hot | A1: Replace motor | | | |
| | C2: Temperature sensor broken | Send motor to service with error log | | | |
87 | BATTERY | C1: Issue with cable harness | A1: Reinsert battery after checking battery contacts on cable harness | A2: Reinsert motor | A3: Replace battery | A4: Replace motor |
| | C2: Problem with voltage measurement on battery electronic | | | | |
| | C3: Problem with voltage measurement on motor electronic | | | | |
88 | BATTERY | C1: Wrong or defect charger | A1: Check or replace charger | A2: Replace battery | A3: Replace motor | |
| | C2: Batterie electronic | | | Send motor to service with error log | |
| | C2: Problem with voltage measurement in motor electronic | | | | |
93 | BATTERY | C1: Short circuit in main voltage | A1: Reinsert battery after checking battery contacts on cable harness | A2: Replace battery | A3: Replace motor | |
| | C2: Battery issue | | | | |
94 | BATTERY | C1: Battery issue | A1: Replace battery and send to service | | | |
109 | ELECTRONIC | C1: Calibration Error | A1: Replace motor | | | |
| | | Send motor to service with error log | | | |
117 | BATTERY | C1: Wiring problem | A1: Check battery-lock | A2: Replace cable harness | A3: Replace battery | |
| | Battery issue |