Error Codes

Begonnen von Administrator, 30. April 2020, 08:26

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Administrator

Das Haibike FLYON zeigt auf dem Display sowohl den entsprechenden Fehler, als auch gleich die passende Lösung an. Der am häufigsten auftretende Fehlercode 74 beispielsweise betrifft den Drehmomentsensor und kommt beim Starten des Systems vor, wenn der Fahrer die Pedale belastet und der Sensor sich so nicht kalibrieren kann. Indem man beim Neustart die Füße vom Pedal nimmt, ist der Fehler auch schon behoben. Vereinzelt können auch Probleme mit dem Speedsensor auftreten, die aber ebenfalls bei einem Neustart durch die Neukalibrierung sofort wieder behoben sind. Generell rät Ingo bei Auftreten eines Problems erst einmal zu einem Neustart des Systems. Tiefergehende Fehler, die meist nur durch den Händler zu beheben sind, werden über einen Code angezeigt und in den Fehlerspeicher des FLYON geschrieben. Schließt der Händler die Service-Software an, hat er einen detaillierten Überblick über die aufgetretenen Fehler und bekommt gleichzeitig – den möglichen Ursachen entsprechend – eine Anleitung zur Behebung der Probleme.




Error IDError GroupPossible CauseAction 1Action 2Action 3Action 4
4THROTTLEC1: Wiring problemA1: Check connection to throttleA2: Replace throttleA3: Replace Motor (crosscheck)Replace cable harness
C2: Throttle issueIf issue is resolved -> replace motor and send motor to service with error log
C3: Voltage measurement on motor electronic
7POSTC1: Motor electronic issueA1: Replace motor
Send motor to service with error log
8TRIPZONEC1: Cable issue on rear peripheriesA1: Check wiring to rear light or Econnect for shorts;A2: Disconnect rear light and eConnect and check if error is persistentA3: Replace cable harnessA4: Replace motor
C2: Motor current issueCheck open connectors
9BATTERYC1: Connector problem at battery-connectorA1: Reinsert battery after checking battery contacts (battery and cable harness)A2: Replace batteryA3: Replace cable harness
C2: Battery issue
C3: Cable issue
21HPFC1: Invalid Parameter-FileA1: Reinstall software via Servicetool
24GENERALC1: CAN connection to display (appears after SW update)A1: If error appears after SW update - ignore issue (possibly delete error log)A2: Check display connectionA3: Replace display cableA4: Replace display
C2: Broken display
29FRAMC1: Motor electronicA1: Replace motor
Send motor to service with error log
29ELECTRONICC1: Motor electronicA1: Replace motor
Send motor to service with error log
32BATTERYC1: Battery issueA1: Replace batteryA2: Disconnect peripherie componentes (front and rear light, eConnect); If issue still exists replace cable harnessA3: Replace display cableA4: Replace motor
C2: Wiring problem or Short circuit in peripherie components
C3: Display cable short circuit
C4: Motor electronic
37BATTERYC1: Battery issueA1: Reinsert battery after checking battery contact at cable harnessA2: Replace batteryA3: Replace cable harnessA4: Replace motor
C2: Problem with voltage measurement on motor electronic
61SENSORC1: Broken DMSA1; Replace motor
C2: Voltage measurement on motor electronicSend motor to service with error log
64ELECTRONICC1: Voltage measurement on motor electronicA1: Replace motor
Send motor to service with error log
65SENSORC1: Short strong impacts on the pedals (issue is just temporarily)A1: Ask customer if issue occurrd once - if so ignore error and possibly delete error logA2: Replace motor
C2: Broken DMSSend motor to service with error log
A3: Ask if error occurred when hitting a rock or similar
69ELECTRONICC1: Extreme board current measurement on motor electronicA1: Replace motor
Send motor to service with error log
71ELECTRONICC1: Shifted ADC low referenceA1: Replace motor
Send motor to service with error log
72SENSORC1: Broken electronic sensor DMSA1: Replace motor
Send motor to service with error log
73SENSORC1: Forces on pedal during start-upA1: Ask customer if error occurred with forces on the pedals during start-up; Required is a system start without power (as feed) on pedalsA2: Replace motor if error occurs without forces on pedals during start-up.
C2: Broken DMSSend with error log to service.
C3: Problem with voltage measurement on motor electronic
74SENSORC1: Forces on pedal during start-upA1: Ask customer if error occurred with forces on the pedals during start-up; Required is a system start without power (as feed) on pedalsA2: Replace motor if error occurs without forces on pedals during start-up.
C2: Broken DMSSend with error log to service.
C3: Problem with voltage measurement on motor electronic
75RETURNC1: Battery timeoutA1: Reinsert battery after checking battery contactsA2: Check that battery lock is tight enoughA3: Replace batteryA4: Replace cable harness
81ELECTRONICC1: Motor was very hotA1: Replace motor
C2: Temperature sensor brokenSend motor to service with error log
82ELECTRONICC1: Motor was very hotA1: Replace motor
C2: Temperature sensor brokenSend motor to service with error log
87BATTERYC1: Issue with cable harnessA1: Reinsert battery after checking battery contacts on cable harnessA2: Reinsert motorA3: Replace batteryA4: Replace motor
C2: Problem with voltage measurement on battery electronic
C3: Problem with voltage measurement on motor electronic
88BATTERYC1: Wrong or defect chargerA1: Check or replace chargerA2: Replace batteryA3: Replace motor
C2: Batterie electronicSend motor to service with error log
C2: Problem with voltage measurement in motor electronic
93BATTERYC1: Short circuit in main voltageA1: Reinsert battery after checking battery contacts on cable harnessA2: Replace batteryA3: Replace motor
C2: Battery issue
94BATTERYC1: Battery issueA1: Replace battery and send to service
109ELECTRONICC1: Calibration ErrorA1: Replace motor
Send motor to service with error log
117BATTERYC1: Wiring problemA1: Check battery-lockA2: Replace cable harnessA3: Replace battery
Battery issue
  • BIKE MODELL: XDURO ALLMtn 5.0
  • MODELL JAHR: 2019
  • MOTOR: FW: V1.5.137, HW: Rev 0101, BL: 1.1.0
  • LADEPORT: FW: V1.38.1, HW: Rev 0200, BL: 0.2.4
  • DISPLAY: FW: V1.84.8, GUI: v3.04, HW: Rev 11265, BL: 0.3.4
  • REMOTE: FW: V1.36, HW: Rev 0101
  • BATTERIE 1: FW: V1.22.71, HW: Rev 0301, BL: 0.2.4
  • BATTERIE 2: FW: V1.22.71, HW: Rev 0301, BL: 0.2.4
  • ECONNECT: FW: V1.29.0, HW: V2.0
  • SKYBEAMER: Model: 5000, FW: V1.0.1, HW: V1.0
  • LADEGERÄT 10A: Ja
  • Tuning Modell: SpeedBox 3.0 B., BikeSpeed-RS
  • Tuning aktiviert: Nein